Ryde Car Hire Privacy Policy

Data We Gather

We gather and utilize various types of personal information, including:

How We Handle Your Data

We utilize your personal information for specific purposes.

• Service Delivery (Contract Fulfillment):
  • Managing your vehicle rental bookings and agreements efficiently. Verifying identities to confirm compliance with our rental criteria. Streamlining the processes for vehicle collection and return. Handling payment transactions and overseeing deposits and additional charges seamlessly.
• Customer Engagement for Contractual Obligations and Interests:
  • Sending booking confirmations and essential rental updates. Addressing your questions and offering customer support. Informing you of any changes to our services or policies.
• Marketing Preferences and Usage Insights:
  • We send promotional communications and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement Through Legitimate Interests:
  • Evaluating website interactions to enhance user satisfaction and functionality. Conducting assessments to improve our vehicle selection and service offerings.
• Compliance with Legal Standards in Car Hire:
  • Adhering to legal and tax obligations. Safeguarding against fraud and maintaining service security. Addressing conflicts and upholding our terms of service.

Information Sharing Practices

Sharing Your Information

• Service Providers in Ryde: We collaborate with third-party service providers, including payment processors and IT support, who are contractually obligated to safeguard your information.

We do not share your personal information with third parties.

Data Protection Measures

We implement suitable technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. However, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We retain your personal information only for the duration necessary to achieve the specific purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The length of time we keep information can differ based on the nature of the data and the context in which it is processed.

Your Rights in Ryde

Your Rights Under UK Data Protection Law

• Accessing Your Personal Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your experience while browsing, assess site traffic, and customize content to better suit your preferences. You can adjust your cookie settings at any time through your browser options.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our operations or regulatory requirements. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed of our practices.

Contact Us

For inquiries regarding our Privacy Policy and data practices, reach out to us.